We're here to help.

Follow

Video: Greenhouse + Maildrop - How to Log Track Email History to Greenhouse Activity Feed

You can log emails sent to a prospect or a candidate through Entelo Track within the Greenhouse Activity Feed. 

To do so, BCC maildrop@greenhouse.io when you send messages via Entelo Track. To log candidate replies that go to your inbox and any email conversations that take place outside of Greenhouse and Track, you can forward an existing email thread to maildrop@greenhouse.io as well.

Greenhouse identifies the relevant candidate by the email address. It will then copy the email threads to the activity feed for the candidate that was matched.

You can see further information about Greenhouse and Maildrop here

First, ensure that the candidate or prospect is exported to Greenhouse. 

Mail1.gif

mail2.gif

 

Next, under Track settings, you can add maildrop@greenhouse.io as a default BCC address.

 

Mail3.gif

mail4.gif

 

This ensures that Maildrop will automatically show up as the BCC address each time you send a message through Track.

 

mail5.gif

 

Now, when you email the candidate or prospect, Maildrop will 'drop' this email to activity feed in Greenhouse for the candidate associated with that particular email address. 

 

mail6.gif

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk