You can log emails sent to a prospect or a candidate through Entelo Track within the Greenhouse Activity Feed.
To do so, BCC email@example.com when you send messages via Entelo Track. To log candidate replies that go to your inbox and any email conversations that take place outside of Greenhouse and Track, you can forward an existing email thread to firstname.lastname@example.org as well.
Greenhouse identifies the relevant candidate by the email address. It will then copy the email threads to the activity feed for the candidate that was matched.
You can see further information about Greenhouse and Maildrop here.
First, ensure that the candidate or prospect is exported to Greenhouse.
Next, under Track settings, you can add email@example.com as a default BCC address.
This ensures that Maildrop will automatically show up as the BCC address each time you send a message through Track.
Now, when you email the candidate or prospect, Maildrop will 'drop' this email to activity feed in Greenhouse for the candidate associated with that particular email address.